Privacy Policy

Last Updated: 21 Nov, 2025

This Privacy Policy (“Policy”) explains how BeecodeGuy (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use the PaisaX mobile application (“App”).

By using the App, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide

When you create an account or complete your profile, we collect:

  • Full Name
  • Email Address
  • Phone Number
  • Password (encrypted)

1.2 KYC Information (For Verification & Compliance)

If the app requires KYC, we may collect:

  • Citizenship / Passport / National ID
  • Photos / Scanned Documents
  • Date of Birth
  • Address Proof
  • Signature
  • Other documents required by Nepali law or regulatory authorities

1.3 Automatically Collected Information

We may automatically collect:

  • Device information (brand, model, OS version)
  • IP address
  • App version
  • Usage logs
  • Crash logs
  • Device identifiers
  • Push notification token

1.4 Third-Party Services Used

Our App integrates with:

  • Firebase Authentication – for login
  • Firebase Firestore/Realtime Database – for storing data
  • Firebase Storage – for uploading documents
  • Firebase Analytics – for usage analytics
  • Firebase Cloud Messaging (FCM) – for push notifications
  • Expo Services (as part of React Native framework)

These services may independently collect certain data as per their privacy policies.

2. How We Use Your Information

We use collected information to:

  • Create and manage your user account
  • Verify identity and comply with KYC requirements
  • Enable app features and personalize your experience
  • Send important notifications (alerts, updates, OTPs, etc.)
  • Provide customer support
  • Improve and optimize the App performance
  • Comply with legal and regulatory obligations in Nepal

3. Sharing of Information

We do not sell or rent your data. We may share your information with:

3.1 Service Providers

Such as Firebase, analytics partners, and IT infrastructure providers.

3.2 Legal or Regulatory Authorities

We may share your KYC data when required by:

  • Nepal Government
  • Nepal Police
  • Court order
  • Regulatory body

3.3 Business Partners (If white-labeled)

In the white-labeled scenario, the app may be operated on behalf of a partner (e.g., broker/company). Your data may be shared with that partner strictly for service delivery.

4. Data Storage & Security

We use industry-standard security practices:

  • Encrypted storage
  • HTTPS secure transmission
  • Firebase security rules
  • Limited internal access

However, no system is completely secure. Users are responsible for keeping their login credentials safe.

5. Data Retention

We retain user and KYC data as long as:

  • Your account remains active
  • Required by law
  • Necessary for regulatory compliance

KYC-related documents may be stored for a minimum duration as per Nepal’s regulatory requirements.

6. Your Rights

Depending on applicable laws, you may:

  • Request access to your data
  • Request correction of information
  • Request deletion (unless legally restricted)
  • Withdraw consent (for non-essential features)

To exercise these rights, contact us at beecodeguy@gmail.com.

7. Children's Privacy

Our App is not intended for users under 18 years. We do not knowingly collect data from minors.

8. Third-Party Links

The App may contain external links. We are not responsible for the practices of external sites.

9. Changes to This Policy

We may update this Policy from time to time. Changes will be posted within the App or on beecodeguy.com.

10. Contact Us

If you have questions, contact us at:

BeecodeGuy
Kathmandu
Email: beecodeguy@gmail.com
Website: beecodeguy.com